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- Free Support - This is the option avaialable to all of our customers regardless of product. Our support forums are checked daily, but all issues logged on here are best endevours
- 1 star - £5 per month - This is the most basic option and gets you access to a priority support forum, email support both with a 24 working hour response time. Any hours spent responding and fixing issues are chargeable
- 2 star - £10 per month - You get all of the benefits of 1 star, but this package also includes hosting for your website and a contact number for business daytime hours. All hours worked are chargeable